Grade A

Grade A refurbished laptops are the closest you’ll get to a new device and are in excellent condition. These laptops may have slight blemishes, such as minor scratches or scuffs, but these are too subtle to be noticeable unless examined closely. Grade A laptops are fully functional and have all of their original components.

Grade B

Grade B refurbished laptops show signs of light use, with some cosmetic imperfections that are not noticeable when the laptop is powered on. They may have scratches or dents on the case, but they are not major issues.

Grade C

Grade C refurbished laptops have more noticeable signs of wear, such as larger scratches, scuffs, cracks or dents. However, they are still fully functional and have all of their original components.

Grade D

Grade D refurbished laptops have significant cosmetic damage, such as large cracks or dents. They may also have missing or damaged components. However, they are still fully functional and can be used for basic tasks.

We offer free delivery by DPD Local (unless otherwise specified by the purchaser). Delivery is made Monday – Friday.

We endeavour to ship as soon as possible. Any purchases made after 12 noon will be dealt with the following day. Once tracking is updated it MAY take another 24hrs before parcel is collected, this is out of our control.

Signature upon delivery is required.

If you require urgent shipping/postage, please contact us and we will do our best to accommodate.

We will ship to Europe at the current cost to us and rate of exchange.

We are a UK VAT registered company and a VAT invoice will be available with each purchase. VAT at the current rate is included in our prices and the advertised price is what you will pay.

Unless otherwise stated, we offer a 30-day return period. Please check your item within 48 hours notifying us of any problems, please see our Warranty and Guarantee conditions –Warranty and Guarantees for standard and refurbished items – Clinch-IT. Returns after 30 days will not be accepted unless covered under our Warranty and Guarantee.

Check our Refunds Policy here –Refund policy – Clinch-IT. We value our customers and endeavour to offer excellent service and value for money, however sometimes we get it wrong. Please contact us –Contact – Clinch-IT to resolve any issues before leaving negative feedback, as most issues are easily resolved.